Online Privacy Policy

At Folláine Massage, we are committed to ensuring that all information gathered is kept confidential. As registered health professionals, we have a legal obligation to protect the privacy of our clients. Folláine Massage adheres to the relevant legislation, such as:
the ‘10 National Privacy Principles in the Privacy Act 1988’ under Federal Law &
‘The Health Records and Information Privacy Act 2002’, under the NSW State Law.

Online booking
When booking online via this website, we gather your name, email address, phone numbers and physical address. To locate your home and to notify you of any delays or unusual circumstances.
When the appointment is confirmed, you will receive an email containing the relevant details. You will receive a follow-up email as an automatic reminder.
Your details are treated as strictly confidential unless required by law. Your information is not sold, traded, passed or disclosed to others. You will not receive any unsolicited advertising information from us.

Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Third-party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Analytics
We look at the number of visitors to our site, the pages visited, the countries of where the visitors come from and the type of devices from which the site is accessed.